Solbyte Inbox
Centralize marketplace, WhatsApp and sales-channel messages in one inbox.
Solbyte Inbox unifies customer messages coming from marketplaces, WhatsApp and other sales channels. The team can reply, add internal notes, classify conversations, prioritize issues and generate automatic AI replies while keeping each customer's context visible.
Solbyte Inbox
New product
1
Unified inbox
AI
Assisted replies
360
Customer context
1
Unified inbox
AI
Assisted replies
360
Customer context
An intelligent inbox built so commercial conversations do not get lost.
Conversation hub for sales and operations teams that need to view, classify, annotate and reply to customer messages from one place, with AI-assisted response generation.
Reduces constant switching between apps and accounts.
Prevents messages from being lost across marketplaces, WhatsApp and support.
Allows conversations to be classified by status, priority or request type.
Speeds up replies with AI-generated drafts reviewed by the team.
Core product capabilities.
- Shared conversation inbox
- Connection with marketplaces, WhatsApp and commercial channels
- Internal notes per customer or conversation
- Tags, statuses and operational classification
- Automatic AI response generation
- History and context for commercial teams
An operational flow that is easy to adopt.
Connect the accounts and channels where customer messages arrive.
Solbyte Inbox groups conversations, statuses and context data in a shared inbox.
The team classifies, annotates, prioritizes and reviews each conversation.
AI proposes replies and the user adapts them before sending.
Frequently asked questions
The first WhatsApp conversation helps define integrations, channels and priorities.
Does Solbyte Inbox reply automatically without supervision?
No. AI generates drafts and suggestions, but the team can review and adapt each reply before sending.
Can conversations be classified?
Yes. The tool is designed around tags, statuses, priorities and internal notes for each conversation.
Which channels can it connect?
The architecture is prepared for marketplaces, WhatsApp Business, email, APIs and new connectors depending on business needs.
Centralize marketplace, WhatsApp and sales-channel messages in one inbox.
Conversation hub for sales and operations teams that need to view, classify, annotate and reply to customer messages from one place, with AI-assisted response generation.